We're here to help. Reach out to us for product enquiries, seller support, order assistance and partnership opportunities.
Rajasthan Grameen Aajeevika Vikas Parishad
Government of Rajasthan, Jaipur, Rajasthan 302005
Monday – Friday
10 AM – 6 PM
Product & order help24×7 Email Support
We typically respond within 1–2 business days.
Government of Rajasthan, Jaipur, Rajasthan 302005
Need help with your purchase?
Corporate purchase enquiries
Our customer support line is available for urgent order and account issues.
Go to My Orders in your account and select the order — you'll see a live status timeline from Confirmed to Delivered, along with courier tracking once it ships.
Visit the Become a Seller page, confirm your eligibility (SHG, artisan, cooperative or producer group) and complete the registration form. RGAVP verifies applications within 7–10 working days.
Most products can be returned within 7 days of delivery from the order details page. Pickup is free, and refunds reach your original payment method in 3–5 working days.
Use the form on this page, email rajeevika@rajasthan.gov.in, or call our toll-free line at 1800-11-2025 between 9 AM and 6 PM, Monday to Friday.
Go to Address Book in your account, then edit an existing address or add a new one. You can set any address as your default delivery address at any time.
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